More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
More than 20 leading brands marked their achievement of CCA Global Accreditation for Customer Experience© today at a celebratory event in Glasgow.
Melanie Howard, Chair of the Futures Foundation, led CCA Industry Council's Future Workforce session this week hosted by Serco in London with senior reps from 20 leading brands. What became very obvious is just how difficult it is to escape from the ...
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